FAQ

A maximum of 6 people (adults or children) are allowed per pitch.

If the reserved pitch does not meet the space requirements upon arrival, another pitch of the same category will be offered, if available.

If size information is not provided, the Management assumes no responsibility for the suitability of the pitch size.

To check availability and send a holiday offer, it is necessary to inform the Booking Office of the dimensions (length, height, width/depth) of your camper, caravan, or tent at the time of the request, in order to assign a suitably sized pitch.

Guests are responsible for any damage caused by carelessness to the pitch (vegetation, ground, power or water connections, etc.), as well as to equipment and any part of the property's assets.The guest agrees to reimburse the damage in cash, as the replacement or repair of damaged or missing items is the sole responsibility of the Management.

Each maintenance activity—depending on its nature and type, the timing, possible involvement of external companies, and any waiting list—is guaranteed to be completed within a maximum of 72 hours.We always work to ensure the fastest possible response.

Any maintenance, replacement, or repair required during the holiday is the sole responsibility of the Management.

All services not specifically listed and described are excluded from the accommodation and person rates.

The first vehicle, whether a car or a motorcycle, can be parked directly on the pitch.

Each pitch is equipped with:

• 1 Electrical outlet
• 1 Drinking water connection
• 1 Grey water drainage
• 1 TV-SAT / Digital Terrestrial outlet
• Wi-Fi area
• 1 Parking space on the pitch

Comfortable shaded pitches on grassy ground, ideally sized for those traveling by motorbike, bicycle, or on foot, and who love camping with small tents.

• Maximum number of people: 2
• Minimum size: 25 m²
• Location: Near the sea, suitable for small tents
• Booking: Recommended for stays of 7 nights or more

Located under the shade of acacia and elm trees on grassy ground, they offer consistent shade even on the hottest days.Recommended for a peaceful holiday in close contact with nature.

• Maximum number of people: 6
• Minimum size: 75–100 m²
• Location: Near the sea, suitable for tents, mini-campers, and mini-vans
• Booking: Recommended for stays of 7 nights or more

Just a few steps from the beach, spacious and shaded pitches with a grassy surface, ideal for large caravans and motorhomes.

• Maximum number of people: 6
• Minimum size: 75–100 m²
• Location: Near the sea, suitable for caravan, motorhome, trailer tent or tent
• Booking: Recommended for stays of 7 nights or more

The reservation cannot be transferred to third parties.

The reservation must be made directly by the guests who will be staying on the pitch.

The pitch must be vacated by 12:00 PM on the day of departure, and returned in good condition, without damage or missing items.

While waiting, you are allowed to:

• Access the facility;
• Park your car (10:00 a.m. – 1:00 p.m. and 3:00 p.m. – 10:00 p.m.);
• Use the Village services (Beach, Swimming Pool, Restaurant, Shops, Toilets).

Since the order in which pitches are vacated cannot be predicted, the order in which they are reassigned is also unknown.Pitch delivery is scheduled from 12:00 p.m. on the day of arrival.We recommend planning your trip accordingly.

To minimize waiting times, guests are required to complete the crew members' names in advance via the online check-in platform.

Registration is possible during the same hours: from 10:00 a.m. to 1:00 p.m. and from 3:00 p.m. to 9:00 p.m.

Access to the Village with your own vehicle is allowed from 10:00 a.m. to 1:00 p.m. and from 3:00 p.m. to 10:00 p.m.

The person rate includes:

• Wi-Fi
• Access to the beach in the non-equipped area for personal equipment
• Children's pool with waterfall, slide, and sun loungers
• Children's entertainment
• Sun terrace with hydromassage and sun loungers
• Free use of sanitary facilities with sinks and hot showers 24/7, plus hairdryers
• Shared freezer for cooling elements
• Chemical toilet disposal
• Taxes (excluding tourist tax)

The PITCH rate includes the use of:

• 1 x Electrical outlet (Beach or Mini pitches: 10A – Cavallino pitches: 6.3A)
• 1 x Drinking water connection
• 1 x Waste water discharge
• 1 x TV-SAT / Digital Terrestrial outlet
• 1 x Parking space on the pitch

The Management cannot accept any guest arriving with a pet if the reservation is not for a CAVALLINO pitch.If a guest who has booked a pitch other than the CAVALLINO type arrives with a pet without having notified this need in the booking request, the reservation will be modified with the proposal of a CAVALLINO pitch, if available, and will be subject to the availability and the rate in effect at the time the change is accepted.Otherwise, the reservation will be cancelled. In any case, the Management will retain the entire deposit paid as compensation.

Pets are only allowed in CAVALLINO pitches.To ensure consistency and fairness towards other guests, animals of any kind or size are not permitted in any other type of pitch.